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Refund & Cancellation Policy

Last updated: November 2, 2026

Thank you for partnering with COMTECH METALS PVT LTD. Our Cancellation and Warranty Policy outlines commercial guidelines governing customized EPC packages, pressure equipment fabrication, and piping projects.

1. Custom Fabrication & EPC Contracts

Equipment, piping spools, tanks, and structural skids manufactured to custom engineering blueprints:

  • Once detailed drawings are approved and raw materials are procured or cut, contract cancellation is subject to reimbursement of incurred engineering and procurement expenses.
  • Milestone payments reflect progressive stages of work and are non-refundable once the corresponding milestone inspection is cleared.

2. Quality Inspection & Acceptance

Equipment undergoes comprehensive Quality Assurance Plans (QAP) and third-party inspection (TPI):

  • Final inspection, hydrostatic testing, and NDT are witnessed and signed off at our Vadodara workshop prior to dispatch.
  • Inspection release notes (IRN) confirm quality conformance before shipment.

3. Warranty & Defect Liability

Standard warranty terms for fabricated equipment:

  • Equipment carries an 18-month warranty from date of dispatch or 12 months from commissioning, whichever is earlier, against defects in material and workmanship.
  • Warranty claims must be submitted in writing with inspection documentation for evaluation by our QA/QC division.

4. Project Cancellation Guidelines

Cancellation of EPC contracts by mutual agreement is governed by the specific clauses stipulated in the formal purchase order or bilateral commercial agreement.